Our Privacy Policy
Our Privacy Policy
We , The Angel Trade, are well aware that you are putting your faith in us, which is why we are committed to protect your privacy and the security of your personal information. We will tell you on this page what types of personal information we collect when you use this Website, how it is used, stored and shared, and your rights regarding your personal data.
The Angel Trade is the data controller responsible for the processing of your personal data.
You can contact us at:
The Angel Trade BV/SRL
Drève Gustave Fâche 1, 7700 Mouscron (Belgium)
VAT BE0801.436.665
contact@theangeltrade.com
The Angel Trade collects your personal data, among other things:
- When you use our services, visit our Website, fill in the contact form on the Website, or contact us in any other way;
- When you send emails or other messages to us;
- For direct marketing purposes, for example when you subscribe to our newsletter via our Website;
The Angel Trade may collect and process the following personal data:
- Name (first and last name);
- Gender;
- Address details;
- Telephone number(s);
- E-mail address;
- Your professional activity/ capacity.
In order for our Website to work optimally, automatically generated information about your use of the Website is collected and processed. Optimizing the service includes technical adjustments, for example for the proper display of pages and the security of the Website. The information collected consists (inter alia) of the type of device (computer, mobile, tablet) you use, your IP address, the type of browser, the operating system you use, and the pages you visit on our Website and the items you view. In addition, we keep track of the hostname associated with the IP address.
We collect and process personal data for the performance of any agreement to which you may be a party and:
- To enable the use of the Website;
- To be able to carry out all our related services;
The processing of your personal data is necessary for the representation of our legitimate interests, in particular the development of our activities and services as well as the improvement of our services, whereby these interests outweigh your right to privacy, and in order:
- To respond to your questions and/or complaints;
- To keep you informed of our actions if you have given your consent;
- To secure, adapt and improve the Website;
- To comply with all legal obligations that rests on us.
If you provide personal data to us in connection with our services, this personal data will only be shared with third parties on behalf of and for the services that you can obtain from us. For example, your name and address may be shared with partners of The Angel Trade to make you relevant offers, proposals or for the shipment of goods. These partners have confirmed to us that they respect the GDPR and do not use the data for purposes other than those mentioned above.
We may provide your data to our partners insofar as you have expressly indicated with regard to the partners that you give permission for this. Finally, we may provide your personal data to third parties if we are obliged to do so on the basis of laws and/or regulations, if we are forced to do so as a result of a lawsuit and/or if we deem it necessary to protect our own rights.
Your personal data will be stored carefully and no longer than is necessary for the purpose for which they were obtained. Unless we are obliged by law to keep your data longer, we use the general statutory retention periods of 10 years. In any case, we never process your personal data for a period longer than strictly necessary. If we process your personal data on the basis of an execution of an agreement, the retention period is 10 years after the termination of the agreement in question. After expiry of the aforementioned limitation periods, we delete or anonymize all your personal data.
We have taken appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing. We ensure that your personal data is stored in a sufficiently protected environment and that only the necessary persons have access to your personal data. For example, your personal data is stored on our own secure servers or those of a third party, always within the European Economic Area. For more information about how we set up this security, please contact contact@theangeltrade.com.
We can use cookies via our Website. This will store information in the form of a text file on your device's hard drive. Cookies are used to deliver the Website in a user-friendly way or to obtain information about the quality or effectiveness of the Website. For more information, see the cookie policy hereunder.
You have the following rights regarding your personal data:
- Right to access: You can request access to the personal data we hold about you.
- Right to rectification: You can request corrections to inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your personal data.
- Right to restrict processing: You can request restrictions on the processing of your data.
- Right to data portability: You can request a copy of your data in a structured, machine-readable format.
- Right to object: You can object to the processing of your data.
- Right to withdraw consent: if your personal data are processed on the basis of your consent, you can withdraw this consent at any time.
The above rights can only be exercised in a reasonable manner in accordance with applicable law. If you wish to exercise these rights, please contact contact@theangeltrade.com. In principle, you can exercise these rights free of charge, except in the case of excessive requests, manifestly unfounded requests or frequently repeated requests where we can charge a reasonable administrative fee.
We will respond to your request within one (1) month upon receipt. In case of complex or frequent requests, this period can be extended by another two (2) months. In any case, we will inform you within one (1) month in the event of an extension.
This Privacy Policy is harmonised with the use and the functions on this Website. Any changes and/or amendments to this site can lead to changes in this Privacy Policy. Therefore, we recommend that you regularly check this Privacy Policy.
If you have a complaint about the processing of your personal data, you can also submit your complaint to contact@theangeltrade.com. You also have the right to file a complaint with the Data Protection Authority at any time:
Data Protection Authority
Drukpersstraat 35
1000 Brussels
Phone: +32 (0)2 274 48 00
Fax: +32 (0)2 274 48 35
Mail: contact@apd-gba.be
This Website uses cookies. A cookie is a simple, small file that is sent together with pages from this Website [and/or Flash applications], which your browser saves on the hard drive of your computer. The information saved in a cookie can be sent back to our servers when you visit the Website again.
We use session cookies to be able to see which parts of the Website you viewed during this visit. This allows us to adapt our services to the browsing behaviour of our visitors as much as possible. These cookies are automatically deleted as soon as you close your web browser.
We use permanent cookies to be able to recognise you when you come back to our Website. This allows you to set up the Website according to your preferences. We can even remember that you agreed to allow cookies to be saved using a cookie. This way, you do not have to repeat your preferences at each visit, which saves you time and makes using our Website more enjoyable. Permanent cookies can be deleted via your browser settings.
The American company, Google, installs a cookie via our Website as a part of its ‘Analytics’ service. We use this service to receive updated reports on how visitors use our Website. Google can provide this information to third parties if Google is legally required to do so, or if these third parties process the information for Google. We do not have any influence on this. We have permitted Google to use the analytics information received for other Google services.
The information that Google collects will be made anonymous insofar as is possible. Your IP address is expressly not shared. The information transferred to and by Google is stored on servers in the United States of America. Google undertakes to respect the Privacy Shield principles and is a member of the U.S. Trade and Development Agency’s Privacy Shield programme. This means that there is an appropriate level of protection for the processing of any personal data.
The American company, Facebook, installs a cookie via our Website as a part of its ‘Facebook Pixel’ service. We use this service to receive updated reports on how visitors use our Website and to display targeted advertisements on Facebook. A user profile is built during your visit to this Website. Facebook can provide this information to third parties if Facebook is legally required to do so, or if these third parties process the information for Facebook.
The information transferred to and by Facebook is stored on servers in the United States of America for an indeterminate period.
The American company, Google, installs a cookie via our Website as a part of its ‘DoubleClick AdSense Remarketing’ service. We use this service to be able to show you targeted advertisements after your visit to our Website. Google can provide this information to third parties if Google is legally required to do so, or if these third parties process the information for Google. We do not have any influence on any further processing. The information transferred to and by Google is stored on servers in the United States of America for an indeterminate period.
You can find more information about activating, deactivating, and removing cookies in the instructions and/or by using your browser’s Help function.
When accepting our cookies, you give The Angel Trade permission to collect and use
a small amount of your personal data. If you have reservations and/or questions about
this you can always contact The Angel Trade by e-mail at contact@theangeltrade.com